Type Control Panel and press Enter. Enter an email address and a password for the primary email account you use in Outlook and then walk through the steps to create the profile. Once the profile is created, on the Show Profiles dialog, choose Prompt for a profile to be used. If creating a new profile solves your issue, you can return to the Show Profiles dialog and delete your old profile. If you're having issues with Outlook as part of a Microsoft for business subscription, we can diagnose and fix several common Outlook problems issues for you.
If our automated tool can't fix your issue, you aren't using Microsoft for business, or you'd like to talk to support, you can contact the Answer Desk. Let us fix your issue Automatically diagnose and fix Outlook issues. Need more help? Contact the Answer Desk. Outlook not responding, stuck at "Processing," stopped working, or freezes. Join the discussion.
Was this information helpful? Yes No. Thank you! Any more feedback? Therefore, if Outlook errors cause any data loss, you'd better use a professional data recovery application to help you out, as EaseUS Data Recovery Wizard recommended her.
Here are some frequently asked questions about Outlook not working. You can read on to get additional help. Your mail can go missing from your inbox because of filters or forwarding, or because of POP and IMAP settings in your other mail systems. Your mail server or email systems could also be downloading and saving local copies of your messages and deleting them from Gmail.
Screen Recorder. Transfer Products. File Management. More Products. Workable Solutions Step-by-step Troubleshooting Fix 1. Full steps Fix 2. Expand "Windows Logs" Full steps Fix 3. Full steps Fix 4. Full steps Fix 5. When Outlook is not responding and refuses to close, it becomes necessary to use the Task Manager to close it. Follow the steps below on how to use Task Manager to force quit Outlook.
Click the Processes tab and highlight Microsoft Outlook from the drop-down list. Right-click Outlook and in the new window that opens, click End task to force-quit Microsoft Outlook.
In some instances, however, one or more Add-ins may cause problems and needs to be disabled. Add-ins can either be removed from the Windows Control Panel or through Outlook itself. In the drop-down list, uncheck any faulty or needless add-ins that you wish to disable, and then click "OK" and re-launch Outlook for the changes to fully take effect.
This is a more effective method of removing Outlook add-ins than removing the files from Outlook because you remove the Add-in files from both Outlook and Windows completely. Type Control Panel in the Windows search box and open control panel. Click on Programs and Features and then click on uninstall programs. Look for the name of the faulty Add-in, select it, and uninstall it. All versions of Outlook from and above are configured to automatically receive updates from Microsoft.
These updates ensure that the most recent security improvements are downloaded to fix bugs and apply patches. These updates can sometimes be inadvertently deactivated thereby preventing scheduled updates from automatically downloading and being applied. Once you observe that Outlook is not updating automatically, follow the instructions below to restore the Auto-update feature. Select ''Update Options'' and then choose ''Enable Updates''. If prompted to allow Outlook to make changes to your computer, select Yes.
When Outlook is started in safe mode, all settings are reverted to Outlook default settings which allow for easier detection and rectification of errors. Outlook will detect this and asks if you want to start Outlook in Safe Mode. Although there are several methods of starting Outlook in safe mode, this method is one of the most effective because it works in all versions of Windows and for all versions of Outlook.
If Outlook is still not working correctly even after restarting it, then you could try repairing the program and restart your computer afterward. Highlight it and click change afterward. As such when you click on repair, windows will repair the entire Office suite even if it's just one application you want to repair such as Outlook.
If you however installed Outlook as a stand-alone App, then search for it by the name''. After the repair is finished, start Outlook to confirm if the repairs were successful. Outlook stores a copy of your emails, contacts, and calendars using two different data files depending on the account type for offline access. Alternatively, if you're using an Office , Exchange, or Outlook. Although the files are very robust, they can sometimes become corrupted and eventually stop working.
For this reason, all desktop versions of Outlook include a repair tool to troubleshoot and repair problems with. Press Enter. Now you can re-open Outlook in safe mode. You will see a list of add-ins.
Remove unnecessary add-ins and restart the program. Now the application should work correctly. Then press Enter. Open Logs, then left-click on the Application tab. Then select the Outlook tab or Application Error. Then select the error files from the list and delete them.
Report abuse. Details required :. Cancel Submit. JC03 Independent Advisor. Hi, Anna. I'm Jen, an Independent Advisor and an Outlook user just like you. I don't work for Microsoft but I'm always willing to give any help that I can. Sorry to learn that you're having issues with Outlook. What specific update was installed?
Before you troubleshoot, I suggest you start of with the Office repair tool and see if it fix the issue. Hoping for the best outcome. Best regards. There is no need to buy paid products to fix your computers as they do more harm than good sometimes. Thanks for your feedback. How satisfied are you with this reply? Any behavior that is insulting, rude, vulgar, desecrating, or showing disrespect. Any behavior that appears to violate End user license agreements, including providing product keys or links to pirated software.
Unsolicited bulk mail or bulk advertising. Any link to or advocacy of virus, spyware, malware, or phishing sites. Any other inappropriate content or behavior as defined by the Terms of Use or Code of Conduct. Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation. We totally understand the importance of the Search feature in Outlook specially if you have a lot of email messages.
If you updated to Build Here is the link that you can check for some updates and when a fix is available, you can also see workaround from this page.
Was this reply helpful? Yes No. Sorry this didn't help. I have the same problem and it arose earlier last week when I received a notification that there was an update to be applied - it did not specify which update or what update was being applied. I note that the moderator of this forum I assume a Microsoft person has indicated that there is a problem thought this was said in a sort of roundabout way but didn't actually confirm that the update contains an issue. When giving a build number it would always be good for us non-technical types to know how to see the build number of the Microsoft application with the issue.
Everything keeps being moved around so it become like a "treasure hunt" or a "where's wally" exercise to see where standard functions got moved. I also notice that the moderator did not identify when this will be resolved or whether there is some form of workaround. So the question I ask is are there any interim work arounds that can return some level of functionality? A fix has been released for this issue in build Outlook search stops working after updating to build Details required : characters remaining Cancel Submit.
Choose where you want to search below Search Search the Community. Search the community and support articles Outlook Outlook. This is causing me massive problems. I have the same question 6.